Returns & Exchanges
We want you to love your skin and your results, which is why we offer a 60-day satisfaction guarantee on all DRMTLGY products. If you are not completely satisfied with your purchase, you can return or exchange your items within 60 days of the delivery date.
Start Your Return
Visit our online returns portal and enter your order number and shipping zip code to initiate the process.
Print Your Label
Select the items you wish to return or exchange and download your prepaid USPS shipping label provided by our system.
Pack and Ship
Securely package your items in the original box or a similar mailer, attach the prepaid label, and drop it off at any USPS location.
Receive Your Refund
Once your return is received and inspected at our warehouse, we will process your refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing